Clínic Barcelona. Hospital Universitari
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October 28, 2013

Course "Implementation of quality management systems in healthcare"

This course is aimed at all those interested in quality and safety both in the laboratory and in the clinic. The course offers two specializations : clinical quality and safety and quality and safety in the laboratory.

For more information. Link
The purpose of this course is to provide the basis for a comprehensive understanding of all quality standards applicable to healthcare (ISO 9001 , EFQM ) and also others specific standards: JACIE, CAT, EFI,  BPL. Special emphasis on practical aspects of its implementation and how this was done in the Hospital Clínic will be commented on.


An important part of the program is dedicated to providing tools and methodologies for planning and quality improvement: Lean and Six - Sigma methodology , indicators , root cause analysis, leadership and conflict management. This part includes training to perform internal audits (15 hours ).

Specialized training comprises patient safety ( basic concepts , safety culture , identification and management of potential risks , adverse events communication and integration of security in the management , among others)


Biomedical Diagnostic Center (CDB)

Villarroel, 170 · 08036 Barcelona
Tel: +34 93 227 54 64 · Fax: +34 93 227 98 75 · ·