October 28, 2013
This course is aimed at all those interested in quality and safety both in the laboratory and in the clinic. The course offers two specializations : clinical quality and safety and quality and safety in the laboratory.
An important part of the program is dedicated to providing tools and methodologies for planning and quality improvement: Lean and Six - Sigma methodology , indicators , root cause analysis, leadership and conflict management. This part includes training to perform internal audits (15 hours ).
Specialized training comprises patient safety ( basic concepts , safety culture , identification and management of potential risks , adverse events communication and integration of security in the management , among others)